Privacy Policy

1. Information We Collect

We collect and process personal data necessary for providing our services, including:

• Contact information (name, email, phone number)
• Business or property details (address, ownership, compliance data)
• Payment information (processed securely via Stripe)
• Documents uploaded or shared during service delivery
• Communication records via email or portal correspondence.

2. How We Use Your Information

We process personal data to:

• Deliver and manage our services
• Create, send, and track compliance and automation reports
• Communicate with clients and respond to enquiries
• Process payments and issue invoices
• Improve our services and maintain security of our systems.

3. Data Sharing and Third Parties

We use trusted third-party providers to support our operations, including:

• Zoho One (workflow automation and CRM)
• Google Drive and Google Workspace (document storage and management)
• Stripe (secure online payment processing)
• OpenAI / GPT technology (for automated report generation and insights).

These providers only process data in accordance with our instructions and applicable data protection laws.

4. Data Storage and Retention

Personal data is stored securely using encrypted cloud systems. We retain data only as long as necessary to fulfil the purpose it was collected for or to comply with legal obligations. Documents and reports are archived or deleted upon client request or at the end of the retention period.

5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request erasure of your data (where applicable)
• Restrict or object to data processing
• Request data portability

To exercise any of these rights, contact us at info@pleerityenterprise.co.uk.

6. Security

We implement appropriate technical and organisational measures to safeguard data against unauthorised access, loss, or misuse. This includes encryption, access controls, and secure transfer protocols.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law or business operations. The latest version will always be available on our website at pleerityenterprise.co.uk.