Terms of Service

1. Services Provided

Pleerity Enterprise Ltd provides AI-powered workflow automation, compliance and documentation services for landlords, AI-enhanced market research for SMEs, document automation for professional firms, and professional cleaning services. Service details, inclusions, and fees are specified in proposals or service descriptions provided to clients.

2. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information necessary for the delivery of services. We are not liable for delays or outcomes caused by incorrect or incomplete data provided by the client.

3. Payments and Refunds

All payments must be made in accordance with the invoice or payment link provided. Payments are processed securely via Stripe or other approved platforms. Refunds are issued only in cases of proven service error or as outlined in specific service agreements. Once a digital document, report, or automation has been delivered, it is considered a completed service.

4. Cancellations

Clients may cancel services prior to commencement by providing written notice. Once processing or automation setup has begun, cancellation may not be eligible for refund. We reserve the right to cancel or suspend services in the event of non-payment or breach of these Terms.

5. Intellectual Property

All templates, systems, reports, and automation designs created by Pleerity Enterprise Ltd remain our intellectual property, unless expressly transferred in writing. Clients are granted a non-exclusive, non-transferable licence to use delivered documents or reports for their own lawful business purposes.

6. Confidentiality

Both parties agree to maintain confidentiality of all business, personal, or technical information shared during service delivery. We will not disclose client information to any third party except as required by law or to fulfil service obligations through approved partners.

7. Limitation of Liability

To the maximum extent permitted by law, Pleerity Enterprise Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by the client for the specific service in question.

Service Scope Updates

Pleerity Enterprise Ltd reserves the right to update, modify, or discontinue any aspect of its services, pricing, or delivery scope at any time, provided such changes do not materially diminish the core functionality of an ongoing service for which the client has already paid.

Clients will be notified of significant updates via email or website notice. Continued use of the service after such notice constitutes acceptance of the updated scope.

8. Termination of Services

We may suspend or terminate services without liability if the client breaches these Terms, provides misleading information, or uses our services for unlawful purposes.

9. Data Protection

We comply with UK GDPR and process all personal data in accordance with our Privacy Policy. By using our services, clients consent to such processing as described in that policy.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Scotland and the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

11. Contact Information

For questions about these Terms, please contact:

📧 info@pleerityenterprise.co.uk

📍 8 Valley Court, Hamilton ML3 8HW